RICHARD MANNING- WEB MANAGER
WHAT'S YOUR USUAL DAY LIKE?
After checking all emails and replying to customers about orders and queries I will sort and organise the new orders. I am in charge of photographing all new product for the website which is updated daily, I aim for at least 20 items a day. As well as running the website and customer communications I will also be constantly checking our Twitter feed, Facebook and Tumblr to make sure I can reply to people, upload the newest images and share what's going on with everyone else.
WHAT'S YOUR FAVOURITE PART OF YOUR JOB?
Receiving thank you letters, messages and emails from customers who have purchased from the website and are very happy with everything. It all takes quite a lot of time so to know people appreciate it and get what they want is great for me.
WHAT DO YOU LOVE ABOUT COW?
I would say the individual pieces you can find in store and online for such a reasonable price. The stores are easy to shop and you know no one will ever been seen in the same outfit as you.
WHAT ARE YOU EXCITED ABOUT FOR 2013?
I want to be doing loads more photo shoots and look books. We are also planning to expand the website and we will be sharing it all with our friends, followers and customers!